The strategies for winning in sports are the same for business — or in this case, a successful accreditation survey. In both business and sports, you must know the rules, create a game plan, and bring in a strong leadership team.

Helen Lowenwirth, MBA, CASC, administrator at East Side Endoscopy & Pain Management Center (ESNY) in Manhattan, New York, scored big on her most recent surprise CMS (Centers for Medicare & Medicaid Services) accreditation survey. She and her Physicians Endoscopy (PE) team share some of their secrets for survey success.

Physicians Endoscopy has been a long-term affiliate of the center providing ongoing administrative services and operational oversight.

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